What If I Made A Mistake At Checkout?
If you selected the wrong color or size for an item at checkout, please email us at email@example.com with your Order Number and the change you would like to make. We cannot guarantee changes to orders already placed, but are glad to make exchanges! For hygienic reasons, we do not accept returns or exchanges on earrings.
If you think you’ve entered an incorrect address at checkout, no worries! Please reach out to firstname.lastname@example.org with the corrected information as soon as possible and we will try to make all requested changes as soon as possible if your order hasn’t yet shipped out!
If your order has already shipped to an incorrect address, the package will likely be returned to us. We are more than happy to send it back out to the correct address, we will simply ask you to cover the cost of re-shipping. If you think your package has been returned to us (a “Returned to Original Sender” update would be indicated on your tracking page) please email us at email@example.com to initiate getting it re-sent or refunded.