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Returns & Refunds

Should you require information or help, please contact us and we'll be happy to assist you!

HASSLE-FREE RETURN POLICY

  • We want you to feel confident choosing your pieces, so we’ve made some updates on our end to make the shopping experience more flexible. For a limited test period, most items purchased on our site are returnable under our Hassle-Free Returns policy, even if they have been tried on.
  • We refund all returns received within 30 days of postmarked delivery, provided the items are unused, undamaged, and in their original packaging. We do not reimburse shipping costs associated with returned orders, as we do not profit from any shipping fees. 
  • Your STUDIOCULT pieces are protected under a lifetime warranty against any material or manufacturing defects - any item that is not up to our standard of production quality will be replaced by us, free of cost! Lifetime protection begins on the date of purchase from the STUDIOCULT website. If you suspect your piece has a manufacturing issue, please do not hesitate to contact us and our Customer Service team will be happy to assist you!
  • In the event your shipment is damaged, lost in transit, or stolen, you should also reach out to our Customer Service team and we'll be happy to help!
  • Clearance items are final sale.

MAKING A RETURN

  • Returned items must be undamaged and sent back with their original packaging. Items that show signs of damage, excessive wear, or alteration may not be eligible for return unless they are faulty.

To start a return or exchange, head to our returns portal with your Order # and Zip Code ready:


We do not refund or reimburse shipping costs. All returns and exchanges must be undamaged and in their original packaging. Final sale items are not eligible for returns or exchanges.