INTERNATIONAL SHIPPING

  • Orders usually arrive about 1-2 weeks after they leave our fulfilment center, but in some cases delivery can take up to 30 days.
  • We provide tracking for all orders. If you include your email when you place an order, we’ll automatically send you an update as soon as tracking becomes available.
  • Once a package is handed off to a postal service, the delivery is out of our control.
  • We do not take responsibility for shipping delays made by the shipping carrier, including holidays & inclement weather.
  • Depending on where your package is being delivered, you may be required to pay taxes on your purchase. Please see our About Customs Fees section for more information.
  • We are not responsible for shipments that are confiscated by customs. We recommend researching your country’s customs policies before placing your order.
  • We are not responsible for packages that are returned to sender due to incomplete customs fees.
  • We are not responsible for packages that are returned to sender because they are not claimed. We highly recommend that international customers include their phone number at checkout so your postal service and customs office can reach you easily. We will never give this information to anyone else.
  • We do not take responsibility for shipping delays made by the shipping carrier, including holidays & inclement weather.
  • Customers can choose expedited shipping options at checkout.
  • Some countries have relaxed regulations regarding USPS First Class International mail and do not scan those packages, leaving us with no way to track them. In our experience, packages sent to Germany via USPS First Class International are consistently lost in transit. We have removed the First Class International Mail option to Germany, and instead recommend selecting Priority Mail. 
Pre-loader